Delivery, Returns and Cancellation Policy

All prices include standard delivery charge. An additional delivery fee may occur if delivery location is in a remote area.

Same day delivery if ordered by 2pm weekdays and 10am Saturday. There is no delivery service on Sundays.

All prices are inclusive of all taxes applicable and are in Australian currency.

If we are given an incorrect address we will re-deliver your order for an additional delivery fee.  If recipient is not home at the delivery address our courier will leave the flowers in a safe location.

Every effort will be made to meet requests as to preferred delivery times. Funeral deliveries can be specific with regards to time.

All designs illustrated are a guide to the style of flowers that will be delivered. Flowers, containers and accessories may vary subject to seasonal availability.

Firth Avenue Florist guarantees the freshness and quality of all flowers delivered.

Complaints must be made within 48 hours of delivery.

Cancellations or alterations to orders must be made within 24 hours of ordering.